Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern S Michlmayr & Co Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘S Michlmayr & Co Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Tempus Works, Fletcher Way, Norwich, NR3 3ST. The company is registered in England and Wales; our registration number is 02849623 . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
•The content of the pages of this website is for your general information and use only. It is subject to change without notice.
•The website may use “cookies” to monitor information about how the website is used and browsing preferences. If you are simply browsing the website, a cookie only identifies your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address.
•Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
•S Michlmayr & Co Ltd will not collect any personal identification information from you without your knowledge or permission and does not ask you for such information to access and use the website.
•Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
•This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
•All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
•Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
•From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
•Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


The information contained in this website is for general information purposes only. The information is provided by S Michlmayr & Co Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of S Michlmayr & Co Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, S Michlmayr & Co Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

•S Michlmayr Co Ltd are not responsible for the delay of a service or repair caused by the delay of parts on back order with manufacturers or suppliers. The delay of your repair or service in these cases is subject to the manufacturer's timescale and is out of the control of S Michlmayr & Co Ltd. We will endeavour to inform you of such delays.
•We do not require advance payment for repairs. Payment is accepted once the repair is complete. If, however, you do not leave your watch in our possession we will require advance payment for any parts needed to complete your repair.
•Special orders require advance payment at all times, are non-cancellable and are non refundable.
•All items whilst in our possession are fully insured for theft, loss or damage.
•Our 12 month guarantee following an overhaul is not transferable and therefore only applicable to the original transaction.
•Our guarantee does not cover damage caused by water to watches which are not water resistant.
•Our guarantee does not cover accidental damage.
•Clock repairs are only guaranteed if a full overhaul/service is carried out. 'Part jobs' are not usually recommended and are not covered by our guarantee.

Company Overview

An established clock and watch business run by Simon Michlmayr FBHI. We specialise in watch and clock repairs and our team of qualified watchmakers, clockmakers and technicians have the skills to undertake all types of horological work from the finest quality precision watch to the manufacture and restoration of the largest timepiece. Free of charge estimates given to trade and private customers.

Get in Touch

  • Phone:
    +44 (0)1603 403 687

  • Email:

  • Address:
    Tempus Works
  • 2 Fletcher Way
  • Norwich NR3 3ST

  • Opening Hours:
    Mon - Fri: 8.30 - 17.00
  • Sat: 9.00 - 14.00
  • Bank Holidays - closed